When the Mumbai support desk is open
Published · Topone Game Desk, Mumbai
The Topone Game Desk sits in Mumbai and keeps one set of hours for the whole country: 10:00 to 22:00 IST, Monday through Sunday. A message sent at 23:30 is read the next morning. We do not pretend there is a night shift.
How to reach the desk
- Email [email protected] for version checks, corrections, and anything you want in writing.
- Call +91 22 6284 9176 if you are locked out and the account holds money.
- The contact form stores a note on this site for the same desk.
What to include
Send the mobile number on the account, the phone model, Android version, the in-app build if you can see it, and the time the problem happened in IST. “It doesn’t work” gives us nothing to compare with build 4.2.18. A single screenshot usually does.
For payment disputes, include the bank reference and say whether the wallet history shows the attempt. We cannot look that up for you.
Questions about this note: [email protected] or the contact form.